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FAQs

Where to find our products

You can purchase our products at www.creekwoodsoap.com (U.S. only), locally at Grace For Life Designs in downtown Forney, TX or at local craft shows & farmer's markets - check the “Upcoming Events” page to see when and where our next event will be.

Shipping

We only ship in the United States (USA). 

Orders typically will be shipped within 1-3 business days.  If you choose the “Forney Pickup Only” option at checkout, you will be contacted within 24 hours to coordinate pickup in Forney, TX. 

We ship orders through USPS, first class or priority mail.

Handmade Soap Care

Help your handmade soaps last longer by using a well-draining soap dish, keeping out of direct streams of water and allowing soap to dry completely between uses. Check out our Pebble Soap Dish and Wooden Soap Dish options!

Return Policy

Due to the nature of our products we will not be able to accept any returns. If however, you are not completely satisfied with your purchase please contact us at creekwoodsoap@gmail.com and we will do all we can to resolve any problems.

Privacy Policy

Creekwood Soap & Scents respects our customer's privacy; therefore, we do not initiate unsolicited communications via e-mail, phone, or any other communication devices and will 'NEVER' ask for credit card, debit card, or personal information via phone, e-mail or any other communication devices.

*Policies are subject to change without prior notice.